Meet the Team
Josh Kremer
I am an IT consultant/“contract CTO” specializing in providing oversight and direction to established businesses wishing to move into eCommerce, perform major eCommerce upgrades, and grow their online sales.
I am passionate about helping clients feel comfortable with their existing technologies through stabilization and improvement, while researching and testing new tools that lower costs, excite customers and grow sales.
My patient, straightforward approach helps empower clients by demystifying technical concepts, tools and trends, and brings clarity to the implementation and management of integrated eCommerce strategies. I strive for understanding through my direct communication style, enabling open, efficient dialogue for team collaboration.
Prior to consulting, I owned and operated an eCommerce company for 10 years in which we manufactured and distributed products worldwide through wholesale, retail, and online channels, and sold the business in 2013. Prior to this, I held technical and sales positions at IBM Canada, and owned/operated a community newspaper which sold in 2002 and still operates today.
Services
Shopify design, development and custom applications
Wordpress hosting, design, development and custom applications
Expert level support of Klaviyo, Shipstation, Mailchimp, Gorgias, Loop, Shopify Flow and several other ecommerce app platforms
eCommerce platform selection and migration
website speed optimization
ecommerce to financials integrations
CRM to ecommerce integrations
Adrianna Hepper
I am a business growth strategist, UX researcher and web developer, driven by pure curiosity and care to help increase website conversion rates, and create better customer experiences.
Even after 25+ years as an entrepreneur and consultant, I am still amazed how conducting even a small amount of customer research can avoid mountains of costly mistakes. Since 1998, I have relied on user-experience (UX) research, and user testing to determine whether real data verifies our assumptions, to track the delights, disappointments and difficulties of a prospect’s journey through a website, and to implement changes to increase conversion rates.
Services
Website audits to identify what’s converting well + areas needing improvement
Website conversion rate optimization + data tracking
Web content + messaging improvement for flow + clarity
Website creation, improvement + maintenance
Website in a Week: Gorgeous, new websites in 7 days or less
E Commerce setup, sales tracking + improvement
Digital marketing strategy, set up, tracking + improvement (email, SMS, blog, social media)
Brand + logo creation/improvement
SEO + AI search optimization
Training
“Adrianna was contracted to support the Aisle team with UX research, email marketing strategy and execution. She used her knowledge and expertise to analyze the brand, conduct user research and analyze data to define and better target our audience and messaging. Working closely with our team to develop email marketing strategies and content, Adrianna improved email flows and created new email automations (including SMS outreach) to effectively improve open rates and sales. Her collaborative support during a time of significant transition was genuinely appreciated.”
Suzanne Siemens, PeriodAisle.ca
“Working with Adrianna was easy, and I was thoroughly impressed by her ability to learn fast, take on responsibility, consider the big picture context of the work she was doing, and contribute great value. She was articulate and able to relate to a range of people effectively, building rapport and using her unique experience plus good instincts to do what's needed in a given situation. Her detailed approach was exactly what was needed, but she managed to balance this with being adaptable, easy going and maintain a 'how can we' perspective even as things changed.”
Luke Starbuck, NextHorizonStrategy.ca
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